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Technical support

ADD: 2-504 NO.18 HaiTai west road, Huayuan Industrial District, Tianjin

E-mail:yanping.cui@jht-design.com

Tel: 022-59195539

ADD (Shanghai): F1, Building No.13, Lane1199, Jidi Road, Minhang District, Shanghai

Tel:86-021-33581300

E-mail:xiongqing@jht-design.com

Technical support
Current Location: Technical support

1.Servicephilosophy

Total Customer Satisfaction

2 . The service scope

1)        Pre-sales technical support, including product installation setup, fine tuning and maintenance

2)        Investigate, analyze and solve customer problems during the product installation and during using stage

3)        To establish and maintain good customer relations, in order to obtain the opportunity to long-term cooperation

4)        According to customer demand, research, evaluate and recommend new products or solutions

5)        Supervision and solve the problem of repeated, to ensure customer satisfaction

6)        Provide product technical training to customers

3.Locations

1)      Mainland, China

No.2&10, Lane 333 Zhujian Road, Minghang District, Shanghai, China 201107

N0.13, Lane 1199, JiDi Road, Minghang District, Shanghai, China 201107

TEL86-021-33581300

FAX86-021-33582733

2)      Hong Kong, China

Hong Kong Office

RM. 19C, Lockhart Ctr, 301-307 Lockhart RD.,

Mobile: +86 15216638868/+86 15000571183

3)      Taiwan, China

Hsinchu Office

18F-8, No.295, Sec.2, Kuang Fu Road, Hsinchu City 300, Taiwan , R.O.C

TEL : 886-3-5725325

FAX : 886-3-5727017

4)    USA

JHT Design USA Inc

2070 Business Center Dr Suit 140, Irvine CA 92602, USA

Mobile: +1-408-666-1298

4)    Malaysia

Koseido Engineering SDN BHD

No. 21 (PT3-25), Jalan TTC 25, Taman Teknologi Cheng,75250 Melaka, Malaysia

TEL: +606-337 1252

FAX: +606-337 1253